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When you submit your details, you'll be in safe hands. At Consumer Injury Claims, we work with various partners. All our solicitor partners are regulated by the Solicitors Regulation Authority. Their friendly legal services advisers will call you to talk about your claim and give you free, no-obligation advice. Our Partners may pay us a marketing fee for our services.

By submitting your personal data, you agree for your details to be provided to our partner upon your request so they can contact you to discuss your claim.

If you win your case, your solicitor's success fee will be taken from the compensation you are awarded - up to a maximum of 25%. Your solicitor will discuss any fees with you before starting your case.

Making a Claim

We can support you start your claim

Any accident can be very disturbing and frustration increases when it wasn’t your fault at all. We have provided information for you that can help decide while filing your compensation claim for your injury and the impacts the accident had on your routine life.

The amount of compensation claim that you receive can help in covering the emotional and financial impacts like:

•          Time that you have taken off work to recover fully

•          Any costs for medical treatment 

•          Travel and accommodation expenses for treatment

•          Additional expenses to friends or family while they looked after you

To file a claim for compensation, you can contact the expert legal adviser for free . Our experts will give you free advice and will never push you to move forth. 

Different Types of Accidents

No two accidents or damages are identical, so it's natural to be unsure about starting a claim.

Simply, it’s likely you can claim if:

•          The accident has happened in the last 3 years

•          You got injured by that accident only

•          Someone else can be blamed for your accident 

The best and fastest way to find out about making a claim is to talk to a legal expert on . To make it easy for you, we’ve enlisted some instances below of the types of accidents injury lowers have supported people within the past.

•          Road accidents – including uninsured drivers

•          Medical negligence – like misdiagnosis, delayed diagnosis, dental negligence, or incorrect treatment

•            Accidents during work in factories, offices, or on construction sites

•          Slips and falls or gets injured in public places such as shops, and supermarkets

•          Sports injuries in gyms

•          Criminal injuries

About your compensation amount

certain cases can be extremely difficult for us to be able to tell you straight away the amount of compensation one can receive. One can also claim for ‘special’ damages to cover other financial losses such as loss of earnings, the expenses of ongoing rehabilitation and medical care, prescription costs, and so on. You need to keep all necessary evidence like expense slips and your salary statements for loss of income. Almost all cases have a No Win No fee clause, which means you will need to pay your lawyer as a percentage of the money you get that doesn't exceed 25% of your compensation.

The process of making a claim

To simplify, we have defined the claim process in  3 simple steps below. During your claim, your lawyer handles all paperwork and take all your headache away. The claim process is governed by the rules of the personal damage Pre-Action Protocol.

Starting a claim

Your lawyer will send a Letter of Claim to the opposite party mentioning details and circumstances of the accident, the damages as well as the effect on your life, finances, and your family. The opposite party has to answer in 21 days while either admitting or denying answerability for your injuries. They can even claim partial responsibility for your injuries. 


In some cases, the opposite party will take the blame for your accident and hence you can begin with the process of negotiating. Still, it’s very common for the opposite party to deny liability straightaway. In this case, your personal injury lawyer will collect evidence to prove the fault of the opposite party.


If the opposite party denies the blame fully or partially, your case might need to go to court. Your lawyer will then pass all the details and evidence to the court. The court will inform the opposite side about your intention to start formal proceedings. Usually out of court settlements are made in most cases. Else, the court will judge the other party's blame and decide your amount of compensation.

Claiming on behalf of someone else

 You can also file a claim on behalf of your loved ones or someone else. Some injured might be under the age of 18, or because of the injuries, they are physically unable to claim.

A legal expert can advise you through the process of claiming on somebody’s behalf. But for this, they would be needing consent from the concerned person. 

How long do I have to make a claim?

You can start a claim within three years of your accident. Still, there are exceptions to this three-year ‘limitation period’.If you’re making a claim on behalf of a child, then the three years begin when the child reaches the age of 18 years. Also, if the injured person is mentally not sound, then the three years begin when he regains his/her mental capacity. 

What can you do to support your claim?

You must take care of collecting all possible evidence like 

•          Any photos or CCTV footage of the accident and your injuries

•          A police incident report

•          Entry in an accident logbook

•          Details of witnesses

Your lawyer should have your doctor's contact details and access to all relevant medical records. Your lawyer will then use all details to assess the right compensation amount.