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Supermarket Accidents

Claiming for Supermarket Slips, Trips, and Falls

What to do after being injured in a supermarket 

Slips, trips, and fall accidents happen almost on a daily basis in supermarkets. Shoppers and staff can slip over freshly washed flooring or liquid spills, or they may trip and fall over obstacles lying in their path in the aisles. While these supermarket accidents are quite usual, they are not the only cause of supermarket accident compensation claims. You could be involved in an accident get injured in a supermarket because of the most unexpected causes. 

This is the responsibility of market owners to make sure the shoppers are safe. If you get injured because the owner does not take care of the market, then you have legal rights to claim the owner.

For free, no-obligation legal advice, you can get in touch with an expert legal advisor now on . Or, if you’d prefer, you can fill in the online claim form to arrange a callback.

Making a claim using no win no fee

The most expert legal advisor offers a no win no fee-based agreement which means if you don’t win, then you don’t need to pay your advisor’s legal fee. They will tell your chances of a successful claim for supermarket injury. The legal fee will be charged only if you win a maximum of 25% of the compensation amount.

Types of supermarket accidents

There may be a lot of hazards that can cause injuries especially if health and safety guidelines are not followed.

Common causes of injuries in supermarkets and grocery stores include:

Common types of injuries to shoppers and their children include:

Most people are injured in stores by slip-and-fall accidents. Older shoppers are particularly vulnerable to severe fall injuries. For example, a fractured hip can permanently disable the person who slipped on a wet floor in the produce section.

Mostly the cause of the slips is wet floors, and cause of trips are general untidiness in the supermarket. However, to keep supermarket management aware of the risks, some Regular risk assessments are necessary, so that they and can manage them accordingly.

Does your damage to be recorded in the accident book?

In the supermarket, your damage or injury must be recorded in the accident book. If it is not recorded, You can report the incident of your injury to the manager or customer service desk or by filling out an accident report form. This might seems odd but Having an official record of the incident will be a lot of help if you want to make a claim.

Details of accident eyewitnesses if required.

Take pictures of the scene of the accident like a wet floor without a warning sign or the damaged pavement in the parking area. 

Legal responsibilities of the supermarket

Supermarkets do have a legal responsibility to keep their customers safe from any injury that can happen by taking reasonable steps to prevent any accidents on their premises. This liability is covered by a lot of legal Acts but primarily the Health and Safety at Work etc. Act 1974. This ‘duty of care' can also come under the Occupiers' Liability Act 1957. According to this Act all owners/occupiers of premises, such as a supermarket, must make those premises reasonably safe for all visitors. 

Different pieces of legislation:

According to the Occupiers Liability Act 1957, the people who own any premises must take appropriate steps to make sure that it is safe for everybody who comes. Health and Safety at Work Act 1974, which says that employers have to assure proper maintenance and provide safe conditions for staff and anyone around. Also, The Management of Health and Safety at Work Regulations 1999 require employers to assess risks, involving the risks of trips and slips, and take steps to deal with them; and according to The Workplace (Health, Safety, and Welfare) Regulations 1992, floors have to be in walking condition.

When the Health and Safety Executive involved

If you get seriously injured in an accident, it is necessary for the supermarket operator to record the accident and is legally required to tell the Health and Safety Executive (HSE) within 10 days of the accident. Even if you are not available, for instance, you have been getting medical treatment in the hospital after getting injured, then the HSE must inform the supermarket to keep a record of the incident.

In most severe cases, if an accident happened by the trip, slip or fall had a while ago and there had not been any response for correcting that, then that would show an inappropriate manner and high degree of negligence. That's because every supermarket has to follow some steps to keep customers safe:

Claiming for someone else

It might not seem a good time to claim when your loved one is injured. But it could be a lot of help to your family. If someone close to you has been involved in an accident and gets injured due to a slip or trip, then that’s where a lawyer can be a great help for you to make a case. You can claim for anyone who is close to you and is unable to follow the claiming procedure by themselves, lawyers can also assist you to claim on their behalf.

When you should make your claim

For a strong claim, you should claim as soon as possible. however, you have got 3 years after the accident (or 3 years from the date you realize that your injury is caused by the negligence of the supermarket) to make a claim. 

If you want some suggestions about your claim, you can get in touch with a legal advisor for free on , or fill in your details in the contact form on this page, we will contact you. We will be happy to answer any of your questions.