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When you submit your details, you'll be in safe hands. At Consumer Injury Claims, we work with various partners. All our solicitor partners are regulated by the Solicitors Regulation Authority. Their friendly legal services advisers will call you to talk about your claim and give you free, no-obligation advice. Our Partners may pay us a marketing fee for our services.

By submitting your personal data, you agree for your details to be provided to our partner upon your request so they can contact you to discuss your claim.

If you win your case, your solicitor's success fee will be taken from the compensation you are awarded - up to a maximum of 25%. Your solicitor will discuss any fees with you before starting your case.

Compensation Claims Process

The compensation claim process can differ as per the case. We have defined the main steps to help you under better. You can also reach out to an expert legal advisor for free on .

Step 1: Get in touch with a legal expert asap

The first step is to contact a legal expert for free who can give you the best possible advice. An experienced and trained legal expert will also be able to answer all your doubts and help get the maximum possible compensation depending on your case and evidence.

Step 2: Get in touch with Personal Injury Expert

After step 1, the legal advisor will transfer you to an specialist personal injury solicitor who can solve any remaining queries you have and give you a free consultation on your case. Your solicitor may ask for more information about your injury and the impact of it on your day to day life. They will try to assess all aspects before deciding the compensation amount. 

Step 3:Your Solicitor notifies another party

Your solicitor starts the claim by letting another party know about the claim. As per Pre-Action Protocol, they will send a ‘Letter of Claim’ that contains the information about the accident and your damages. It also documents its emotional, physical, and financial impacts on your daily life and family. The opposite side has 21 days to respond. They will either admit or deny liability for your injuries. Your lawyer will furnish evidence to prove their fault in case they deny fully or partially. 

Step 4: Your compensation is transferred

Most of the private injury claims are settled out of court. And yoursolicitor plays a vital role in negotiating the compensation amount. else the claim goes to court and the court decides the blame and the amount of compensation. You may also receive ‘interim’ payments of compensation before your final settlement so as to recover the ongoing costs of treatment.

Step 5: You get your compensation

If your claim is successful, you receive the amount of compensation which is mostly paid by the insurance company of the opposite party.

How much compensation will you receive?

The amount of compensation may depend on various factors like;

Your free medical assessment

Your solicitor will arrange a free clinical assessment before starting a claim as it provides important evidence for your claim. The clinical assessment normally takes about 20 minutes and can be organized locally. A written medical report is generated based on your clinical assessment, which can be used as evidence for your physical injuries.

No win no fee

Most legal firms offer a no win no fee agreement which means you pay only if you win your case. And that fee will be deducted from the compensation amount you receive which can be a maximum of 25%.

What information should you be gathering?

You should collect evidence like any photographs, video, CCTV footage of the accident site. Record of your injuries, witness details, and a record in an accident log book.

When do I have to make a claim?

You can make a claim within three years of your accident. If the person injured is a minor, their three-year time period starts when they reach the age of 18 years. Also, in the case of mentally disable people, their three years begin when they reach a sound state of mind.